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Care for loved ones. Confidence across borders.

Support your family's healthcare, wherever you live.

Arrange care, review verified bills, pay participating providers, and receive updates your loved one has agreed to share—all through FamilyBridge.

Book an Introduction

FamilyBridge coordinates care; it does not provide treatment, insurance or credit. Clinical services, availability and payment arrangements depend on participating providers.

An older woman and a nurse looking at a tablet together in a clinic room

How it works

Eight clear steps, with your relative in control

  1. Create a sponsor account

    Sign up with a verified email. Staff accounts are invited separately.

  2. Invite or register a family member

    Add your relative's basic details, or send them a private invitation code.

  3. Obtain consent and verify details

    Your relative decides whether to take part and what you may see. A coordinator verifies their details.

  4. Arrange an appointment

    Request a time with an approved provider. It stays 'requested' until the provider confirms.

  5. Review and authorize charges

    The facility sends an itemized estimate. You approve the exact amount, decline, or ask a question.

  6. Pay through an approved channel

    Payment goes to the participating institution. Only supported methods are shown.

  7. Receive receipts and permitted updates

    You see receipts for your payments and only the updates your relative has agreed to share.

  8. Coordinate follow-up

    Reminders and tasks help everyone keep track of what comes next.

Services

What we can coordinate

Clinical suitability is always decided by the treating practitioner. We only list services currently available through approved partners.

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Membership

Coordination plans

Membership fees pay for coordination only. They never pay medical bills, and a card is not insurance or a guarantee of treatment, credit or payment.

Participating providers

Verified providers only

No providers have been verified yet

We list an institution or practitioner only after an administrator records verified authorization to participate.

Transparency & patient rights

How we keep things fair and clear

Estimates, payments and receipts

Every charge starts as an itemized estimate with currency and expiry. You approve the exact total before an invoice is issued. We show when a payment is started, when it is received, and when it is settled to the provider — these are different steps.

Patients control sharing

Your relative decides who receives information, what kind (financial only, appointments, or a clinician-approved summary), and until when. They can withdraw at any time; future access stops immediately.

Sponsorship is not record access

Paying for care does not give access to medical records. Doctors review every summary before it can be shared with a sponsor.

Free-care eligibility

Before any estimate, the provider is asked to check whether the service is covered by an applicable free-care or subsidy programme, and any adjustment is shown on the estimate.

Complaints

Submit complaints from your workspace. Each is logged, acknowledged and tracked to resolution.

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Leadership

Who stands behind FamilyBridge

Dr. Joseph Gbanabom Conteh, PhD, Founder and Executive Director of HealthCareLink360 FamilyBridge

Dr. Joseph Gbanabom Conteh, PhD

Founder and Executive Director

Dr. Conteh founded HealthCareLink360 FamilyBridge so that families living abroad could help a relative's care with clarity, fair pricing and respect — with the patient always deciding what is shared and with whom.

A full biography and verified business contact details will be published here once confirmed. Awaiting verification

FAQs

Questions families ask

Contact

Book an introduction or ask a question

FamilyBridge is not an emergency response service. For urgent illness or injury, seek immediate local medical assistance. Verified local emergency numbers will be listed here once confirmed.

Please do not send medical records or health details through these forms. After signing in, you can share information securely in your workspace.

Introduction call (non-clinical)

Choose a time · shown in your time zone (UTC)

General inquiry

Verified business contact details will be published here once confirmed. Awaiting verification